Important

  1. For safety reasons (unsupervised and fence-free swimming pool, steep stairs…) all children less than 13-year-old must be attended at all times by a parent or approved adult. All children must stay under the supervision and the responsibility of their parents.
  1. Guests staying at « Le Passe-Temps » must abid to the Thai laws and must be respectful of the other guests, the staff, and the locals. Unrespectful behavior may lead to an immediate end of their stay, after the total payment of all due amounts, of any prejudice, and without refund of the deposit paid.

Bookings and deposits:

Bookings are compulsory for stays longer than 3 days and will be confirmed only after the reception of a deposit of 50% of the total cost of the stay.

We will take into account the value of the deposit appearing in our Thai bank account net of all transfers and bank fees.

Unless agreed beforehand, a booking will be considered as a “no-show” and automatically cancelled if the guests have not arrived before 8:00 pm on the first day of their booking.

Special conditions will apply in case of privatization of the resort (please contact us for more information).

Accepted payments:

Cash (Thai Baht), transfer to our bank accounts, Credit cards (Visa, Mastercard, Union Pay), Paypal, Alipay. Bank fees must be paid by the guests.

Payment by credit card (+3% charge) is accepted only for room expenses, meals, drinks and laundry. Activities, transportation, shop and other various expenses will have to be paid by cash.

Cancellations:

More than 720 hours before the arrival date: refund of deposit paid, at the exchange rate on the day of the cancellation, net of bank fees.

From 360 to 720 hours before the arrival date: 50% of the total booked amount (rooms and activities or services booked) is due (exchange rate on the day of the cancellation, net of bank fees).

Less than 360 hours before the arrival date or no-show*: 100% of the total booked amount (rooms and activities or services booked) is due (exchange rate on the day of the cancellation, net of bank fees).

*No-show without notice before 8:00 pm on the arrival date.

Transfers and check-ins/check-outs:

The night rate (+30%) will be applied for transfers between 7:00 pm and 8:00 am.

Check-in: 2:00 pm

Check-out: 12:00 pm

Early check-in (before 12:00 pm) or late check-out (after 2:00 pm): Full price of the room.